How does Kiting.com's 5% PRICE--MATCH GUARANTEE WORK?
If you find a lower price anywhere else on an IDENTICAL ITEM, KITING LESSON, or SURF LESSON just show us the lower price when you buy the item at Kiting.com, and we will match the price. If you make your purchase and find a lower price somewhere else within 14 days of your Kiting.com purchase, we will credit you the difference.
Which items does Kiting.com price match by 5%?
Almost everything we sell. The item must be identical, including model number, components and U.S. warranty. For kiteboard equipment and other items similar, all terms and conditions must be the same. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify.
Which items and services aren’t available for price match?
We do not match kiteboard or surf lessons that are taught in another country or state, and we do not match lessons that are not taught by registered and insured schools. We also do not match items sold on auction sites, closeout items, or special events (e.g., grand opening, anniversary, clearance or liquidation sales). We don’t price match shipping and typographical errors.
What if I find a lower price?
If you find a lower price in one of the local stores, we’ll gladly match the lower price by 5%. If an item is marked “clearance,” the clearance price is only valid for an in–stock product that is marked at that clearance price.
How do coupons and rebates contribute to the KITING.com's price?
When calculating a price match, we’ll deduct any available Kiting.com coupons and manufacturer rebates from the Kiting.com's price to arrive at a net price. For example, if you buy an item from us for $100 and we offer a $20 instant rebate, the net price is $80. If another company’s price is $80 or more, we will not match the price. Another example: if you buy an item from us for $120 and you have a $10 coupon, the net price is $110. If another company’s price is $100, The price at which we would sell you the item is $95.
Will Kiting.com match another company’s price when combined with an instant rebate, mail–in rebate, gift check or gift card, or free or discounted item?
We’ll match another company’s final price after deducting an instant rebate. If another company offers a product that comes with a mail–in rebate, gift check, gift card or an equivalent, we will only match the price you pay at the point of purchase and will not take the mail–in rebate, gift check, gift card or equivalent into account. If another company offers a product that comes with a free or discounted item and Kiting.com does not carry the free or discounted item, we will only match the price you pay at the point of purchase and will not take the free or discounted item into account.
Are delivery charges included in the price match?
Yes. When we compare our price to another company's delivery price, the equivalent delivery charges will be included. If the other company's delivery charges are not supplied, we will add $20 to the other company’s price.
Are quantities limited on price–matched products?
We may limit the quantities of price–matched items, particularly if the other company does. In addition, we reserve the right to limit quantities sold to a customer.
Policy information is available at the customer service desk, by calling 1–808–852–1938, or by e-mail. This policy is subject to change without notice. Effective as of August 1, 2014.